Does your strategy guide how you allocate resources? Can every employee articulate your strategy, and do they have what they need to execute it?
At ACS Consulting, strategy is more than a plan, and we have been helping companies in all industries with their strategies since 2006.
Information & Communication Technology
Technology is an integral and potentially differentiating component of your business that both influences and is guided by corporate strategy. At least, that’s how it should work.
Automotive, industrial, consumer goods, life sciences, retail and travel companies are among those striving to solve specific industry challenges, but disruptive technology (such as cloud, cognitive and digital) impacts their ICT ecosystem and workforce, making it difficult to create and bring innovative solutions to the market quickly.
Companies need technology organizations that fuel their strategy, not hobble it. ACS helps you make confident technology decisions and ensure your ICT organization is agile, effective and equipped to cut through the buzz of the latest trends to create enduring results.
ACS’s technology consulting team provides the gears that help clients overcome the challenges associated with two-speed ICT. We understand new disruptive technology and we have the skills, tools and methods to help you gain speed and agility while integrating and maintaining traditional ICT. Our technology consultants work end-to-end across all ICT dimensions, from strategy to architecture to digital, we deliver transformative outcomes.
What ACS Can Do For You
At ACS, we take a unique approach to ICT, working with business leaders to understand your strategic goals and then determining which technological capabilities, systems and support you need to achieve them.
ACS team of world-class technology consultants work closely with you to:
Reach new and game-changing levels of performance by modernizing your ICT capabilities, including your systems architecture, operating model and cost structure, so your company is ready to pursue its digital future.
Improve the value that ICT brings to the business, by identifying the resources and capabilities needed to generate lasting results. Focus your investments on what matters most, ensure the right people and processes are in place, reduce complexity, and be confident that your large-scale projects will meet or exceed expectations.
Make ICT a source of M&A success, instead of a liability. Develop robust ICT merger integration capabilities that enable you to realize maximum success in any deal, without succumbing to the organizational, due diligence or platform pitfalls that so often undercut the anticipated value from an acquisition or divestiture.
ICT Mergers & Acquisition
ICT is crucial to successful merger integration and supports many important integration activities.
However, it is often identified as a root cause of failed M&A and divestiture efforts due to poor ICT platform and organization integration, inefficient due diligence and failure of ICT to enable business synergies. These same areas, however, are also key targets for significant profit opportunities.
How ACS can help with ICT merger integration?
ACS's ICT merger integration experts work with our experienced mergers and acquisitions consultants to help companies focus on the value that technology brings to a deal.
ACS focuses its support on key areas of ICT merger integration, including application, portfolio, infrastructure, ICT organization, projects and suppliers. We partner with clients to address key technology-related M&A challenges:
Planning post-merger integration: Integration plans need to be uniquely tailored to the nature of each deal and needs to begin early in the process. We work with clients to assess existing ICT environments and capabilities, and then identify the opportunities and threats of changes in business structure through our due diligence process.
Developing ICT integration approaches: We work together to develop a tailored strategic ICT roadmap and migration plan and to guide the ICT decisions and actions required to realize the deal’s maximum value and nothing less.
Accelerate integration: We help clients develop an ICT integration approach that is closely linked with the business integration plan. With our trademark rigor and objectivity, we estimate category-specific synergies and required investments in advance of action, so that leaders can make necessary trade-offs based on data rather than intuition.
Divestitures and separations
When successful companies think about how to manage their portfolios, they think not only about which businesses to grow, but also which to shed. Divestitures require careful orchestration to reorganize and maximize the value of a business's ICT platforms and people. Sometimes, divesting non-core assets allows management to focus its attention on the core business, including its ICT strategy.
We work with our clients to balance short- and long-term goals to allow them to build trust and loyalty with employees and customers while still fostering major changes.
In the short-term, we focus on preparing the combined organization to start strong on day one and hit initial revenue goals. These components build confidence in the deal rationale and minimize business disruption. At the same time, we help to build the right ICT infrastructure for the long-term, enabling sustainable cost and revenue synergies.
ACS uses a highly structured and fact-based approach to ICT merger integration, which we break into four phases:
Pre-close: Mobilize teams and identify key decision points for the integration while forming the integration hypothesis, estimating synergies, costs and timing in preparation for day one.
Day one: Communicate integration plans to relevant teams, agree upon a specific approach and timeline and enable short-term connectivity.
Integration: Assess the current state of ICT with an ICT fact base composed of all apps, infrastructure, organization and budget materials and hardware, software and supplier contracts; design future applications, infrastructure and architecture and develop a migration plan between the two states and communicate it to the broader audience.
Post-integration: Create an integrated ICT organization with consolidated applications and data centers and define the key synergy metrics, taking into account the future improvements and best practices.
ICT Performance Improvement
When ICT underperforms, it hurts business performance and hinders innovation. A sluggish ICT department limits a company's ability to adapt to shifting market demands, increases the time it takes to release new products and services, and damages customer satisfaction.
The pace of change is accelerating; companies need to organize their operations efficiently and ensure they get the most out of their IT investment.
How ACS helps with ICT performance improvement?
We work with our clients to assess opportunities to improve ICT performance, identifying the resources and capabilities necessary to ensure lasting results.
Building on ACS's extensive experience in performance improvement and operations consulting, our experts help leaders diagnose and address concerns that their technology organizations are inefficient or ineffective and may therefore be limiting productivity, outcomes and business performance.
Depending on our client's ambitions and goals, we can either help companies focus on reducing costs to streamline ICT to perform more efficiently or look to bring costs, capabilities, technology, and governance and alignment to full potential. Working in tandem with our clients, we focus on three aspects of technology performance:
Governance and alignment: Are ICT efforts and investments focused on what matters most to the business? Specifically, do they address changing consumer preferences and disruptive technologies such as mobile, cloud computing and big data analytics?
ICT capabilities: Does the organization have the right people and processes to deliver the technology the organization needs to thrive?
Technology environment: Is unnecessary complexity impairing agility and responsiveness? Or are there too many siloed efforts that aim to address specific problems without taking corporate strategy into account?
ACS’s approach to ICT performance improvement
In order to develop and implement solutions to improve technology and business performance, we begin by mapping the extent of the challenges and establishing business context through a thorough ICT diagnostic.
With a complete understanding of the project scope, our consultants home in on the highest-value areas within the three main areas of ICT performance: governance and alignment, ICT capabilities and the technology environment. We then help to lay out a roadmap to bring technology to its optimal future state, including any necessary realignment of business and technology priorities and potential ICT operating model improvements.
As with any initiative, implementation and change management are crucial, and we jointly develop a thorough implementation plan and rely upon the extensive experience of our global network of world-class technology consultants to ensure that the changes stick to achieve success.
ICT Project Effectiveness
ACS helps clients maximize the business results from mission-critical and large-scale ICT initiatives, beginning with defining the business goals and proper set up all the way to implementation and ensuring extended success.
Proactively managing both business and ICT activities in concert with each other is required to ensure business results will equal or exceed expectations.
How ACS helps with ICT projects effectiveness & success?
Every year, companies invest hundreds of billions of dollars in large ICT projects to enable strategic initiatives or to upgrade aging systems, but fail to reap their promised benefits. Those costly failures remain one of the toughest challenges facing CIOs and the businesses they serve.
For most large and complex ICT initiatives, roughly 80% of the effort is focused on technical issues such as requirements definition, vendor selection, system customization, technology procurement and system rollout, while only 20% on the related business activities of process redesign, organization design, incentive realignment and training. Yet those business activities are critical to realizing the value.
Our role is to help clients diagnose potential effectiveness issues, ensure successful implementation of an ICT transformation program, or, in some cases, prescribe an action plan to get a faltering project back on track.
Our work with leaders across industries and regions has allowed us to identify four key elements that create the right set up for ICT program success. The key that unlocks success across a transformative ICT project; the work of a rigorous, disciplined and smooth-running program management organization.
To compete in an increasingly digital world where analytics provide an edge, modernizing your technology capabilities is more than a necessity; it can be a game-changer.
Our deep bench of global world-class technology consultants helps companies transform ICT by focusing on business priorities, and making sure your system architecture, operating model and costs match those priorities.
What differentiates ACS as your technology advisor?
We’ve conducted multiyear research into the technology performance and practices of digital natives and other leading companies across industries.
Our global network of technology professionals has completed more than 1,000 projects worldwide.
We provide an independent, objective tech strategy and assessment.
We advise leaders across the technology ecosystem, enhancing our insights into the latest developments, trends and standards.
With ACS as your ICT consultant, you can expect the following results:
Generate results that far exceed investments by tightly linking your technology to your strategy.
Transform your ICT function by involving business stakeholders in an Agile approach for quicker and more effective development.
Build technology capabilities with the flexibility to adjust over the long term.
Upgrade and broaden your tech talent pool by blending current team skills with new data science skills, design thinking, strategic partnering and business savvy.
Digital Technology Integration
The “always on” economy requires that businesses meet the demands of digital customers while at the same time making a successful transition to a digital business. ACS’s technology consulting teams seamlessly integrates all ICT components, such as analytics, mobile and ERP, so our clients can become a connected digital enterprise.
ACS consultants have deep capabilities to offer complete, integrated digital business and technology services (i.e. digital marketing, mobility and analytics) to deliver tangible results for the virtual world.
Digital helps our clients to increase profitable growth and customer satisfaction across segments of their business, including:
Sales and marketing
Customer service and loyalty